What happens if an Importer discontinues the program?
If an Importer chooses to exit the Import Savings Program, no reverse action is required. Documentation, shipping, and customs procedures […]
FAQs
How is ImportLogix priced?
ImportLogix follows a shared-savings subscription model. Pricing is based on each Company’s Import Profile, projected 12-month savings, and licensed seat
Does ImportLogix offer a savings guarantee?
Yes. Import Savings Group offers a Discounted Rate Guarantee: if average tariff and duty savings fall below the guaranteed minimum,
What happens after the 36-month agreement ends?
After the initial 36-month Client Service Agreement, ISG offers legacy ImportLogix clients options to extend discounted annual subscription renewals based
How do I get started with ImportLogix?
Getting started begins with a no-obligation tariff-savings review. After signing the agreement and setting up payment, the Importer receives login
Does using ImportLogix require changes to existing customs broker relationships or HTS classifications?
No. ImportLogix is designed to work alongside existing import operations. Current customs broker relationships and supply chain arrangements may remain
What data do Importers and Suppliers need to provide?
Suppliers complete a survey covering standard cost-structure categories they already track internally — not confidential business information. For each applicable
Does the Importer’s team need to manage data collection with Suppliers?
No. Most of the Importer’s team involvement is front-loaded during the Supplier Survey submission and approval process. Suppliers complete a
Will accounting or shipping documentation need to change?
Yes, some changes are needed to activate import savings. ImportLogix provides new, step-by-step procedures for shipment purchase orders, invoices, and
Does the Importer’s company develop the required Customs documentation?
ImportLogix generates the supporting documentation needed for compliance and import files, based on data collected from each Supplier. ISG recommends